Shipping and return policies for Mona Musique

Shipping Info

Hello,

By ordering with us your agree to our return policy and shipping info below.

Please note current shipping restriction [mainly USA and AUSTRALIA] as from 30th march 2020 to the countries below, until further notice. You can still order, and we will ship when restrictions go down:

Australia
Bahamas
Belize
Bermuda
Bhutan
Botswana
Brunei Darussalam
Burundi
Cayman Islands
Chad
China
Colombia
Cuba
Czech Republic (78321, 78324, 78391, 78401, 58401)
Djibouti
Ecuador
Eswatini (Swaziland)
Fiji
French Polynesia
Grenada
Honduras
Hongkong
India
Iran
Jamaica
Kuwait
Laos
Lebanon
Lesotho
Liberia
Libya
Macao
Madagascar
Maldives
Mauritania
Moldovia
Mongolia
Montenegro
Morocco
Myanmar
Namibia
New Caledonia
New Zealand
Nicaragua
Papua New Guinea
Paraguay
Peru
Philippines
Rwanda
Samoa
Singapore
Somalia
South Africa
Sri Lanka
St. Helena/Ascension/Tristan da Cunha
St. Kitts and Nevis
St. Lucia
Sudan
Suriname
Trinidad and Tobago
Tunisia
Tuvalu
Uganda
USA
Vanuatu
Wallis and Futuna
Western Sahara
Zimbabwe

If you have questions, special requests please contact us before ordering.

All itmes are shipped by default WITH tracking.

If you prefer without tracking, please let us know, but we recommend this option to ensure your records arrive safely and without harm. Please understand and agree that by ordering without tracking, you hereby fully agree to refrain to claim to Paypal in case of loss. If you do disagree with that, please use tracking option.

If you get the wrong item we replace free of charge.

If by mistake an item is not available, we refund you the item price.

We ship all items mint in strong package and are not responsible of damages during shipping.

Thank you!